Returns, Refunds, and Cancellations.

We do not accept returns for firearms or firearms accessories. For clothing and apparel, except for products identified as non- returnable, we will accept a return of the products for a refund to or your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of delivery and provided such products are returned in their original condition. To return clothing and apparel, please email Sales@BigJerArms.com or call 860-817-2588 and include your order number for further instruction. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. All returns are subject to a restocking fee.

You may cancel your order any time prior to allocation (48 hours). If you wish to cancel your order, you must email Sales@BigJerArms.com. Orders that have been allocated are subject to a 5% cancellation fee. NFA Items that have already been manufactured via ATF Form 2 and/or transferred via ATF Form 3 are subject to 20% fee for the Form reversal and restocking. You will receive a confirmation that your order has been cancelled. Refunds are processed within approximately ten (10) business days of our receipt of your merchandise or cancellation of your order. Your refund will be credited back to the same payment method used to make the original purchase on the Site. We do not offer refunds on any products designated on this site or in these Terms and Conditions as non-returnable.